Olympia Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions apply to your use of the Olympia Casino website, account facilities, games and related services. They should be read together with any privacy information, responsible gambling information, promotion rules, game rules and other notices shown on the website. If a specific rule conflicts with these terms, the specific rule may apply to the relevant service or promotion.

By accessing the website or using any service, you agree to be bound by these terms. If you do not agree, you must stop using the website. Olympia Casino may update these terms from time to time. Changes may be published on the website and will apply from the stated effective date or, where no date is stated, from publication. You should review the current version before continuing to use the services.

The website is intended for people who are legally permitted to participate in online gambling in their location. Gambling laws differ between Australian states and territories and may also apply differently depending on where you are physically located. You are responsible for checking and complying with the laws that apply to you. Olympia Casino does not invite participation where it is unlawful.

Eligibility and account registration

• You must meet the applicable minimum legal age and all other eligibility requirements before opening or using an account.
• You must provide information that is accurate, complete and kept up to date.
• You may only create and use an account for yourself and must not open an account on behalf of another person.
• You must keep your login details confidential and notify Olympia Casino if you believe your account has been accessed without permission.
• You must not allow another person to use your account, and you must not use another person's account.
• One person may only maintain the number of accounts permitted under the applicable account rules.

2. Verification, account security and suspension

Olympia Casino may carry out identity, age, location, payment method and other verification checks before or after an account is opened. You may be asked to provide documents or information needed to complete these checks. Verification requests should be answered accurately and within a reasonable time. Access to some or all services may be restricted while checks are in progress.

You are responsible for ensuring that the information associated with your account remains correct. If your personal details, payment information or circumstances change, you should update your account where the website permits this or follow the available support process. Failure to provide requested information may result in an account being restricted, suspended or closed.

Olympia Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, legal, regulatory, responsible gambling, fraud prevention or operational reasons. This may include suspected underage gambling, duplicate accounts, unauthorised use, misleading information, money laundering concerns, payment disputes or a breach of these terms.

You must not use the website for unlawful activity, fraud, collusion, abuse, harassment, manipulation or any activity intended to interfere with the fair operation of the services. You must not use software, devices or methods designed to obtain an unfair advantage or disrupt the website. Where prohibited conduct is identified, relevant transactions or account activity may be reviewed and appropriate action may be taken.

3. Deposits, play and withdrawals

Deposits must be made using a payment method that you are authorised to use. You must not use a payment instrument belonging to another person unless the applicable process expressly allows it and the required authorisation or verification has been completed. Payment providers may apply their own terms, fees or processing requirements.

You should only deposit money that you can afford to lose. A deposit is not a guarantee of winnings, and losses are your responsibility. Before making a deposit, check the transaction details and any limits or conditions displayed on the website. You should not attempt to recover losses by increasing your stakes or depositing more than planned.

Games are operated according to the relevant game rules and displayed information. You should read those rules before playing, including information about the way outcomes are determined, available stakes and any applicable restrictions. A game result may be treated as final once recorded by the relevant system, subject to investigation of a technical fault, system error or other valid issue.

Withdrawal requests may be subject to account verification, source-of-funds checks, payment processing requirements and any conditions shown before or during the transaction. Olympia Casino may return funds through an approved payment method or request further information where necessary. Processing times can vary because of verification, payment providers, weekends, public holidays and other factors.

If a payment is reversed, rejected, charged back or otherwise disputed, Olympia Casino may suspend relevant services and seek recovery of amounts properly owed. If funds are credited to your account in error, you must not use them and should notify Olympia Casino through the available website process. Incorrectly credited funds may be removed or recovered.

4. Promotions, bonuses and responsible gambling

Any promotion, bonus, offer or competition is subject to its own published rules. Those rules may include eligibility conditions, entry requirements, expiry dates, playthrough conditions, game restrictions, maximum or minimum amounts and other limitations. You should read the relevant rules before participating. If you do not understand an offer, do not accept or use it until you have obtained clarification.

Olympia Casino may withdraw, change or cancel a promotion where permitted by the applicable rules, including where there is an obvious error, misuse, technical issue or suspected breach. A promotion must not be used in a way that is fraudulent, unfair or inconsistent with its stated purpose.

Gambling responsibly

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget and time limit before you play, keep gambling separate from essential household spending and avoid playing when affected by alcohol, medication, stress or other factors that may affect your judgement.

• Use available deposit, spending, loss or session limits where offered.
• Take regular breaks and keep track of how much time and money you spend.
• Do not chase losses or borrow money to gamble.
• Consider a temporary break or account closure if gambling is no longer enjoyable or feels difficult to control.
• Seek independent help from an appropriately qualified gambling support service if you are concerned about your gambling.

You can contact the available account support channel to ask about responsible gambling tools, restrictions or self-exclusion options. Requests to close or restrict an account may take effect in accordance with the applicable process. You must not open another account or attempt to bypass a restriction during a self-exclusion period.

5. Website use, liability and general provisions

You may use the website only for lawful and personal purposes. Website content, branding, text, graphics, software and other material belong to Olympia Casino or its relevant licensors and must not be copied, modified, distributed, sold or commercially exploited without permission. You must not introduce malicious code, scrape content, overload the website or attempt to gain unauthorised access.

Olympia Casino aims to provide a secure and reliable service but does not guarantee that the website will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, telecommunications failures, technical problems, third-party services or events outside reasonable control. If a technical issue affects a game, transaction or account record, Olympia Casino may suspend the affected service and take reasonable steps to correct the issue.

To the extent permitted by law, Olympia Casino is not responsible for loss caused by your failure to protect account details, inaccurate information supplied by you, misuse of the website, interruptions outside reasonable control or reliance on information that is no longer current. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If you have a question, concern or complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be reviewed, including relevant dates, transaction details and a clear description of the issue. Olympia Casino may request further information and will assess complaints according to its applicable procedures.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent required, while the remaining terms continue to apply. A failure to enforce a right immediately does not mean that the right has been waived. These terms and your use of the services are subject to applicable Australian law and any mandatory legal requirements that apply to you.

The current version of these Terms & Conditions is the version published on the Olympia Casino website. By continuing to use the website after an update takes effect, you confirm your acceptance of the revised terms. If you do not accept a change, you must stop using the services and follow the available process for closing your account.