Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other outcomes that cannot be controlled by a player. Previous results do not predict future results, and a win does not mean that another win is more likely. Likewise, a loss does not make a future win due. Treat all money used for gambling as an entertainment expense that may be lost.

Before you play at Olympia Casino, decide how much time and money you are comfortable spending. Make those decisions in advance and avoid changing them while you are gambling. Only use money that is available after essential expenses, savings and other financial commitments have been covered. Never gamble with money needed for rent, bills, food, medication or other necessities.

• Set a spending limit before you start and stop when you reach it.
• Set a time limit and take regular breaks away from gambling.
• Keep track of deposits, wagers and losses rather than relying on memory.
• Do not chase losses or increase your stakes to try to recover money.
• Do not gamble when you are upset, tired, under the influence of alcohol or drugs, or experiencing financial stress.
• Remember that gambling is not a reliable way to earn income or solve money problems.
• Keep your account details private and do not allow another person to gamble using your account.

Responsible gambling also means making informed decisions about the products and features you use. Take time to read relevant game information, terms and conditions and account settings. If you do not understand a feature, payment option or promotional message, seek clarification before proceeding.

Tools to help you stay in control

Planning is one of the simplest ways to reduce the risk of gambling-related harm. Depending on the features available to your account, you may be able to use tools such as deposit limits, wagering limits, session reminders, time-outs or account closure. These tools are intended to help you follow decisions made before you begin playing.

Create a personal plan

1. Choose an amount you can afford to lose over a defined period.
2. Choose how long each gambling session will last.
3. Set limits before making a deposit or starting a game.
4. Decide what you will do when the limit is reached, such as ending the session or taking a break.
5. Review your gambling regularly and adjust your approach if it is becoming difficult to follow.

A limit is most effective when it is realistic, clear and not changed impulsively. If you find yourself repeatedly increasing limits, depositing more than planned or returning to gamble soon after stopping, consider taking a longer break or requesting account closure. You can also ask a trusted person to help you stay accountable.

Taking a break or closing your account

If you want to stop gambling, use the available account tools or contact Olympia Casino through the support channel provided on the website. You may request a temporary break, a longer exclusion period or account closure, where these options are available. A break should be treated seriously. Do not create another account or use another person's account to continue gambling during that period.

Account restrictions may affect access to games, deposits and other services. The applicable process and conditions will be explained when you make a request. If you have concerns about your ability to stop, seek independent support as soon as possible rather than relying only on account settings.

Recognising gambling harm

Gambling harm can develop gradually and may affect finances, relationships, work, study, health and wellbeing. It can happen to anyone, regardless of age, income or previous experience. Recognising changes early can make it easier to take action.

Possible warning signs include spending more time or money gambling than intended, thinking about gambling frequently, hiding or minimising gambling, borrowing money, selling possessions, missing bills or work, feeling restless when trying to stop, or gambling to escape stress, sadness or other problems. Chasing losses, repeatedly trying to win back money and feeling guilt or anxiety after gambling are also important warning signs.

• You gamble with money set aside for essential expenses.
• You increase your stakes because earlier bets did not produce the result you wanted.
• You continue after reaching a personal limit.
• You need to gamble for longer or spend more to feel the same excitement.
• You argue with family or friends about gambling.
• You hide transactions, sessions or losses from people close to you.
• You feel unable to stop even when gambling is causing problems.

One warning sign may be enough to justify a pause and an honest review. You do not need to wait for a crisis before asking for help. Speaking with someone you trust, taking a break and contacting a qualified support service can help you understand your options.

If you are worried about someone else

If a friend or family member may be experiencing gambling harm, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek professional support. Avoid lending money to cover gambling losses or taking responsibility for managing their gambling alone. Support is available for affected family members and friends as well as for people who gamble.

Getting help in Australia

If gambling is causing concern, confidential help is available in Australia. Gambling Help Online provides information, counselling and support for people affected by gambling, including family and friends. State and territory gambling support services may also offer counselling, financial guidance and referral services. You can find current information through official Australian government and health service websites.

You can also speak with your general practitioner or another qualified health professional. They can help with gambling concerns and related issues such as anxiety, depression, stress or financial pressure. A financial counsellor may assist with budgeting, debts and practical next steps.

If you feel unsafe, are in immediate danger or are thinking about harming yourself, contact emergency services or a crisis support service in Australia immediately. Gambling problems can feel overwhelming, but support is available and seeking help is a positive first step.

Our approach

Olympia Casino provides responsible gaming information to help players make informed choices. Players are responsible for using gambling services lawfully, maintaining control of their account and following applicable terms and conditions. We may apply account checks, restrictions or other measures where required by applicable rules or where responsible gaming concerns arise.

If you have a question about responsible gaming, account limits, a break or account closure, use the support option displayed on the Olympia Casino website. Do not provide your password or allow another person to access your account. For independent advice, contact an Australian gambling support service or health professional.