Contact Olympia Casino

How to get in touch

For assistance, email support@olympia-casino.best with a clear description of your question or issue. Providing the right information in your first message can help the support team understand your request and respond more efficiently.

When writing to us, please include your account email address or username, a short description of the issue, and screenshots if relevant. Do not include your password, full payment card number or other sensitive security information in your message.

• Account access, profile and verification questions
• Deposit and withdrawal enquiries
• Questions about bonus terms and eligibility
• Technical problems affecting the website or gaming experience
• Responsible gambling requests, including help with account restrictions or taking a break

The support team usually replies within 24 hours, although response times can vary depending on the nature and complexity of the request. If your question concerns account security or responsible gambling, please explain this clearly so it can be reviewed appropriately.

Before contacting support

Please check that the email address linked to your account is accurate and that your message contains enough detail for us to identify the issue. For payment questions, include the relevant transaction date and amount where available, but never send complete card details or passwords. If you are contacting us about a technical problem, describe what happened, which device or browser you used, and any error message shown.

Olympia Casino support can provide information about available account options and procedures. Responsible gambling concerns are important, and you can contact us whenever you need help managing your play or requesting an account restriction.